Family Support Services

 

Emergency Services

Emergency

000 
112 from mobiles

 
Alstonville Police 6628 0244  
Ballina Police 6681 8699  
Wardell Police 6683 4144  
Ballina Hospital 6686 2111  

Domestic Violence

Domestic Violence Line
If you or someone you know is experiencing domestic violence, you can ring the Domestic Violence Line for help, statewide free-call  available 24 hours, seven days a week.

1800 656 463

1800 671 442 TTY

community.nsw.gov.au

Domestic Violence Legal Service
A specialist legal service for women experiencing domestic violence. Its main objective is to inform women who have experienced violence about their legal rights and to help women obtain access to justice.

02 8745 6999

1800 810 784

wlsnsw.org.au

1800RESPECT
National Sexual Assault, Domestic and Family Violence Counselling Service for people living in Australia

1800 737 732 1800respect.org.au

Accommodation/Housing

Link2Home
for emergency accommodation 24/7

1800 152 152

1800 656 463
DV Hotline

 

OTCP (On Track Community Programs)
Housing support service for women and children experiencing domestic & family violence and Aboriginal people - Tweed to Grafton regions.

1300 355 305 otcp.com.au

Connecting Home 
Housing support service for adults, young people and families experiencing homelessness - Tweed Heads to Grafton region.

1800 048 310 

6698 5609

nrsdc.org.au thefamilycentre.org.au

Housing NSW 
Provides temporary accommodation, Start Safely subsidy and Rentstart scheme provides a bond loan. Housing 24hr line 1800 152 152 , Housing Rentstart 1300 305 667, Start Safely subsidy 1300 468 746.

1300 468 746 

6623 2424 Lismore

housing.nsw.gov.au

North Coast Community Housing Program
Subsidised rental accommodation for families and singles who are on low incomes and who are eligible for Housing NSW.

6627 5300 ncchc.org.au

Counselling

Indigo House – Richmond Sexual Assault Service 
Confidential 24 hr crisis help including counselling, medical care (GPs) & legal info, follow up support, advocacy and information.

6620 2970
9am – 5pm 

6621 8000
Hospital 24hrs

 

Interrelate
Individual & relationship counselling, personal growth groups and children’s contact services. Outreach at Byron Bay and Ballina.

6623 2750 interrelate.org.au

Northern NSW Local Health District 
Community Health Centres

Provides wide range of services including social workers, drug and alcohol counsellors, mental health services, child protection.

6686 8977  Ballina

6685 6254 Byron

6684 1677
Mullumbimby

 nnswlhd.health.nsw.gov.au

Family Support

The Family Centre
(formerly Ballina Byron Family Centre)

Advocacy, referral, parenting support and information to families in Ballina, Byron and Tweed shires.

Ballina 6686 4109
Tweed 07 5524 8711

 

thefamilycentre.org.au 

Ballina Aboriginal Child and Family Centre
Advocacy, information, parenting and other support groups, support to achieve goals.

6681 1540  

Brighter Futures
Support for families who have children aged eight years or younger who face specific difficulties. Grafton to Tweed Heads.

6682 4334 conc.org.au

Far North Coast Family Referral Service
Information and referral for families seeking support. Offices in Tweed, Lismore & Grafton

1300 338 774  

Financial / Emergency Relief & Community Support

Bunjum Aboriginal Cooperative Ltd Supermarket vouchers, advocacy and counselling

6686 5644  

Centrelink
Financial assistance via Crisis Payment (within 7 days). Social Workers for counselling/support.

132 850 humanservices.gov.au

Lismore and District Financial Counselling Services (NRCLC)
Financial counselling. Outreach to Byron Community Centre, Mullumbimby Neighbourhood Centre and Ballina Care Food Store.

6622 2171  

St. Vincents de Paul Society (Vinnies)
Provides vouchers, EAPA

6686 8428 Ballina

0448 431 167 Lennox Head

 

The Salvation Army - Ballina / Byron Bay
Centralised intake for vouchers and material aid

1300 371 288  

Legal & Law

Court House Ballina
Open Monday - Friday 9am–1pm & 2pm-4pm.

6681 2200  

Police Domestic Violence Liaison Officer Ballina
DVLO’s are police officers trained in domestic and family violence. They provide advice and support to victims and help with the AVO court process. To contact a local Domestic Violence Liaison Officer call the numbers above or phone your major local police station and ask to speak to the “DVLO”.

6626 0570  

Northern Rivers Women’s Domestic Violence Court Advocacy Services (NRWDVCAS)
Information regarding Apprehended Domestic Violence Orders (ADVO), Local Court and ADVO process, advocacy and referrals.

6621 1044  

Family Relationships Centre (Interrelate)
Provides information, advice, group sessions and dispute resolution about parenting arrangements without going to court.

6623 2700 familyrelationships.gov.au

Legal Aid Lismore
Outreach services at Byron, Ballina, Lismore, Tweed Heads, Murwillumbah and Oceans Shores.

6621 2082 legalaid.nsw.gov.au

Northern Rivers Community Legal Centre
Legal outreaches at Byron Bay, Casino, Pottsville, Murwillumbah, Tweed Heads, Tabulam and Cabbage Tree Island.

6621 1000 northernriversclc.org.au

Northern Rivers Tenants Advice and Advocacy Service
Free independent advice, information and advocacy for tenants in the Northern Rivers.

1800 649 135 

6621 1022 Lismore

 

 

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