View your Rates & Charges Balance Online

You can check your rates and charges balance online via your unique Community Portal profile. 

To set up your profile:

1. Visit our Community Portal and register using your unique email address

2. Follow the steps outlined in the verification emails to finalise your registration. 

3. Once your profile is verified, login to the Community Portal and click 'View my profile'

4. Under your profile you will be able to view your rates and charges balance and previous transactions

For more information, call our Rating Team on 6686 1299 or email



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