Lennox Village Vision

Ballina Shire Council is committed to renewing the Lennox Head Village to enhance the public amenity and help deliver improved economic outcomes for our local business community. 

A preliminary estimate of $5.5 million has been allocated in our long term financial plan for these renewal works.

Council has been gathering community feedback on issues and ideas to guide the future planning and development of the village centre's public places.

Lennox Village Vision – Phase Two – Community Satisfaction and User Experience measurement

Council recently engaged Place Score to undertake community engagement as phase 2 of the Lennox Village Vision project.

This Place Score offers two data collection tools, Care Factor and Place Experience (PX) Assessments.

Place Score staff, Council staff and community volunteers collected face-to-face data between the 28th and 29th September, 2019 in Ballina Street Lennox Head. This data was used as the basis for a:

Place Score Data

These two tools act like a ‘place census’ to capture what the community really values and measure the community’s lived experience. The analysis of both data sets help identify what is important, how a place is performing and what the focus of change should be. An attribute with a high Care Factor but a low PX Assessment should be a priority for investment.

The benefits of using a Place Score approach includes:

  • Data that is representative of the community’s demographic
  • Quantitative data for evidence based planning to measure the impact of investment over time
  • Identification of place attributes that the community cares about as well as potential conflicts to minimise risk
  • Insights to guide strategic planning and the implementation of place based projects.

Strengths and improvement priorities for the Lennox Village centre

Analysis of both survey data sets identified the strengths and improvement priorities for Ballina Street, Lennox Head.

Village centre strengthsthese are aspects that should be celebrated and protected.

  • Welcoming to all people
  • Walking paths that connect to other places
  • Sense of safety (for all ages, genders, day/night etc.)
  • Outdoor restaurant, cafe and/or bar seating

Improvement priorities – the aspects of the village centre that are important to people but are currently under-performing and should be addressed in a main street upgrade process. 

  • Ease of walking around (including crossing the street, moving between destinations)
  • Vegetation and natural elements (street trees, planting, water etc.)
  • General condition of vegetation, street trees and other planting
  • Cleanliness of public space

For Consideration - attributes to be aware of as they can become more significant issues. These are areas for further consideration in the future planning for the main street upgrade process.

  • Evidence of recent public investment (new planting, paving, street furniture etc.)
  • Quality of public space (footpaths and public spaces)
  • Amenities and facilities (toilets, water bubblers, parents rooms etc.)
  • Maintenance of public spaces and street furniture
  • Public art, community art, water or light feature
  • Local history, heritage buildings or features

These priorities are identified in the following table.

This process has provided a basis on which to guide future planning for Ballina Street in Lennox Head. A review of the Care Factor results and the PX Assessment has indicated the following areas that can be enhanced or improved in the Lennox Head Village centre. This information will be used as a part of the Lennox Village Vision ( LVV) process in designing the village centre renewal works.


Consultation to date - Lennox Village Vision

A big part of our planning is to conduct community consultation. Consultation to date includes:

Phase 2B - Community Satisfaction and User Experience measurement

Council recently engaged Place Score to undertake community engagement as phase 2 of the Lennox Village Vision project. Place Score offers two data collection tools, Care Factor and Place Experience (PX) Assessments.

Place Score staff, Council staff and community volunteers collected face-to-face data between the 28th and 29th September, 2019 in Ballina Street Lennox Head.

This data was used as the basis for a Town Centre Community Insights Report, and PX report for the main street.

Phase 2A - One-Way Trial

The second phase of our community consultation focused on the trial of a one-way traffic arrangement for the village centre from 11 March 2019 until 17 April 2019.

The trial was established to give the community and council a practical understanding of how a one-way traffic arrangement and how various parking options would operate.

It was originally intended to conduct the trial through to July 2019 however following a forum hosted by the Lennox Head Chamber of Commerce many businesses expressed concern that their businesses were suffering declines in trade due to the trial, it was appropriate for Council to review the continuation of the trial.

At an extraordinary Council meeting on Monday 15 April 2019, Council approved the immediate cessation of the one way traffic trial for Lennox Head and resolved to advance the planning for the Lennox Head Village Renewal project based on the existing two-way traffic flow.

Phase 1 - Community Priorities

Council undertook community engagement and completed Phase 1 of the Lennox Head Village Vision in 2018. This provided Council with an understanding of the community’s priorities for streetscape renewal works in the Lennox Head village centre. 

Both two-way and one-way streetscape concept designs were included in the engagement material. When asked if a one-way traffic arrangement option should be explored for street upgrade works 68% of the 500 respondents supported further investigation, 23% were against further investigation and 9% were unsure.

In response to this feedback, Council approved a trial of a one-way traffic arrangement for the Lennox Head Village Centre.

For more information download the community survey report


Project updates

Council will be providing periodic updates on the Lennox Village Vision Project and the One-Way Traffic Trial Project.

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